Refund policy

14-Day Return Window

You have 14 days from your purchase date to initiate a return or exchange. No questions asked.

Return Shipping

You are responsible for return shipping costs. Please ship your item back to us in its original condition.

Exchanges

Want a different size or color? We offer free exchanges. Just cover the return shipping for your original item.

How to Return

Email betty@bouncemuse.com to request a return label and instructions. We'll guide you through the process.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Questions?